Here are some of the questions we’ve been asked most often about State Traditions.
1. How do I return or exchange a product to State Traditions?
We want to make sure that you always get a perfect fit, so State Traditions will gladly exchange any unused product that you purchased from our website for the correct size. If you don’t like the product that you purchased from StateTraditions.com, just send that unused product back to us and we will give you a refund or credit toward your next purchase. If you need to make an exchange or return, please contact us at Sales@StateTraditions.com.
2. Can I change my order after it has been placed?
It is possible to change your order as long as it has not yet been shipped. If you would like to change your order, please just contact us as soon as possible at Sales@StateTraditions.com.
3. When will my order be shipped?
Your order is typically shipped by U.S. Postal Service unless specified to ship it via Fed Ex. Orders received are usually shipped the same day unless the order is received after 2pm CST. If an order is received after 2pm CST it will not ship out unitl the following day.
4. How much will it cost to ship my order?
Standard shipping costs are set by U.S. Postal Services and will be calculated at checkout. Expedited delivery costs can be selected and will also be calculated at checkout.
5. Can you ship my order to an address outside the U.S?
Yes. Just contact us at Sales@StateTraditions.com to get information about our international shipping rates.
6. How should I wash and dry my State Traditions polo shirt?
State Traditions polos are 100% Pima Cotton. We recommend you machine wash on cold with like colors. Do not use bleach. Do not use Softeners. Tumble Dry on Low to avoid shrinkage. Cool Iron if necessary. Do not dry clean.
7. How will my information be used?